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Real user insights for optimal customer experience

In the world of digital innovations, one moment determines the success or failure of your product. Unbiased user feedback is the key here. With msg.passbrains, you can take the user friendliness of your digital offers to a new level. We analyze real user interactions on different devices and in real use scenarios for valuable insights.

Our focus is on optimizing user experience, customer experience and quality assurance. Do you require specific tests in the area of accessibility, payment processes or on-site in the laboratory? Our experts are happy to assist you. Use the swarm intelligence of our community for the ultimate digital experience of your customers.

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Andrew Clayton

Andrew Clayton
Head of Crowdtesting Sales

Our services

  • User Experience

    User Experience

    Gain insights into the expectations and experiences of your digital products’ users.



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  • Crowdtesting

    Crowdtesting

    Test your digital product’s usability in real life conditions.




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  • User Panels

    User Panels

    Ensure the success of your digital products and simultaneously increase customer communication and brand loyalty.

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  • Community

    Community

    Gain insights into the expectations and experiences of your digital products’ users.



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Customer testimonials

“ Working with passbrains enabled us to boost the success of our products and services using the valuable contribution provided by our customers through passbrains' digital experience & testing solutions and services.”
Fabrizio Campanale
Fabrizio Campanale
Director Entertainment and Connectivity, upc
“Crowdtesting with passbrains is continuously proving to be an efficient way to increase our product quality, to get important insights regarding current and prospective customer’s expectations. This way we maintain high level of quality and therefore customer satisfaction and loyalty. What is also very beneficial is that we can include them in the innovation process through the platform.”
Vladimir Vasic
Vladimir Vasic
Testmanager SBB Swiss Federal Railways
“passbrains came up with a perfect solution for our needs, acknowledging every requirement we had and delivering value by covering real life scenarios which we can’t achieve within our labs.”
Niv Segev
Niv Segev
Quality Engineer, Telefonica
“Crowdtesters do things that inhouse testers don’t, therefore crowdtesting can be very beneficial as an additional measure to gain positive reassurance on the software quality and valuable usability feedbacks even after completion of inhouse-tests.”
Michael Palotas
Michael Palotas
Head of Quality Eng. Europe, ebay
“Especially the wide coverage of different devices and OS versions and many valuable usability feedbacks helped us a lot to ensure the quality of our new Android based software. passbrains managed crowdtesting services have now become an integral part of our software quality assurance strategy.”
Pascal Kaufmann
Pascal Kaufmann
CEO, starmind
“Within no time we had a team set up to test the new version of Aligned Elements, our requirements & test management software. The experience during the testing project was so great that we immediately booked several passbrains testers for a continuous engagement.”
Anders Emmerich
Anders Emmerich
CEO, aligned

Do your products and services meet customer wishes?

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Andrew Clayton

Andrew Clayton
Head of Crowdtesting Sales

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